ForzaBet Privacy Policy 2026 | How We Use Your Data

We gather only what we need to run your account safely. When you register, that means your email address, password, preferred currency, full name, date of birth and home address. During identity checks we may ask for a photo ID, proof of address and, where relevant, evidence of how you fund your play. As you use the site we also record transaction history, game activity, bonus usage, support conversations and technical details such as your IP address, browser type and device. If you pay with a card, e-wallet or crypto wallet, we hold the payment references needed to process deposits and withdrawals, though full card details are handled by our payment partners.

Every piece of data we hold has a job to do. We use it to create and manage your account, confirm you are 18 or over, process deposits and payouts, credit offers such as the 100% up to £200 + 100 Free Spins welcome package, and answer your questions. We also use it to detect fraud, prevent multiple or abusive accounts, meet our anti-money-laundering duties and keep our responsible gambling tools working properly. With your agreement, we may send you promotional messages about new games and offers. You can switch these off at any time in your account settings or by telling support.

We process personal data only where we have a lawful reason. Most of it is needed to perform our agreement with you, such as running your account and handling payments. Some processing is required by law, including identity verification and financial crime checks. We rely on legitimate interests for things like securing the platform, preventing abuse and improving our service, always weighing this against your privacy. Where we send marketing or use non-essential cookies, we ask for your consent first, and you may withdraw it whenever you wish without affecting the rest of your account.

We do not sell your personal information. We share it only with organisations that help us deliver the service: payment processors and banks, identity and fraud-prevention providers, game studios and live-dealer partners where needed to run a session, cloud and security suppliers, and customer support tooling. These providers act on our instructions and must protect your data. We may also disclose information to regulators, law enforcement or courts when the law requires it, or to professional advisers where necessary. If our business were ever restructured, your data could pass to a successor bound by equivalent protections.

We are run by an offshore company registered in Curaçao and hold a Curaçao eGaming licence, so your data may be handled outside the United Kingdom. Where that happens, we put appropriate safeguards in place, such as contractual protections with our suppliers, to keep your information treated with care. Please be aware that we are not licensed by the UK Gambling Commission, so UK-specific regulatory protections and GamStop coverage may not apply to your account. We encourage you to consider this before you play and to use our own limit and self-exclusion tools.

We keep information only as long as there is a genuine reason. Account and transaction records are retained while your account is open and for a period afterwards, as required by financial, anti-money-laundering and dispute-handling obligations. Identity documents collected during verification are stored securely for the same compliance purposes and then deleted or anonymised when no longer needed. Marketing preferences are kept until you opt out. Support messages are held for a limited period so we can resolve issues and improve quality. Once a retention period ends, we erase the data or strip it of anything that identifies you.

You are in charge of your information. Depending on the law that applies to you, you can ask to see the personal data we hold, have inaccurate details corrected, request deletion where we no longer have grounds to keep it, restrict or object to certain processing, and receive a portable copy of data you gave us. You may also withdraw consent to marketing at any moment. Some requests are limited where we must retain records by law, and we will explain this if it happens. If you are unhappy with how we respond, you can raise a complaint with your local data protection authority.

We protect your information with layered safeguards. Connections to the site are encrypted with SSL, payments run through secure processing channels, and access to personal data is limited to staff who need it and is monitored. Identity verification helps us stop fraud and unauthorised account use. No online service can promise absolute security, so we also ask you to choose a strong, unique password, keep your login details private and contact our team straight away if you suspect anyone else has accessed your account.

We use cookies and similar technologies to keep you signed in, remember preferences, protect against fraud and understand how the site is used. Essential cookies are always active because the platform cannot work properly without them, while analytics and marketing cookies depend on your consent. You can change your choices at any time through your browser or our cookie settings. For a full breakdown of each cookie type, its purpose and how long it lasts, please see our separate cookie policy.

Privacy questions and rights requests are handled by our data protection contact within the support team, reachable through live chat, which runs around the clock. Please include enough detail for us to identify your account so we can reply quickly. We may update this policy as our services, technology or legal duties evolve. When we make meaningful changes, we will post the revised version here with a new date and, where appropriate, notify you directly. Gambling should always be enjoyed responsibly, and our deposit limits and self-exclusion options are there whenever you need them.